999a99 Terms and Conditions

1. General Rules

999a99 is an online gaming platform that provides casino games, slots and sports betting services for Bangladeshi users. Before you start using our platform, it is essential to read and fully understand all the terms and conditions listed below.

These terms and conditions form a legally binding agreement between 999a99 and every user of the platform. By using the platform or participating in any service you confirm that you have read, understood and accepted these terms.

1.1 Definitions

• "Platform" refers to the 999a99 website, mobile site and all related services.
• "User" or "Member" refers to any person registered on the platform.
• "Account" refers to each user's personal registered account on the platform.
• "Gaming Funds" refers to money deposited into a user's account.
• "Bonus" refers to promotional offers, free bets or additional credits.

2. Eligibility and Registration

To open an account and use services on 999a99, the following conditions must be met:

2.1 Age Requirement

The platform is open only to persons aged 21 and above. Opening an account by minors is strictly prohibited. We may request proof of identity at any time to verify age, and if verification fails the account will be closed immediately.

2.2 One Account Policy

Each person may hold only one account. Having multiple accounts under the same person is strictly prohibited. If multiple accounts are detected, 999a99 reserves the right to confiscate all accounts and funds.

2.3 Providing Accurate Information

All information provided at the time of registration must be true, accurate and complete. If false or incorrect information is provided, the right to close the account is reserved. If any of your details change, please notify us promptly via live chat.

3. Account Security

You are responsible for keeping your account secure. Follow the guidelines below strictly:

• Never share your login details (username and password) with anyone else.
• Use a strong, unique password and change it regularly.
• Avoid logging in on public or unsecured networks.
• Always log out of your account after logging in.
• If you notice any unusual activity on your account, notify us immediately via live chat.

999a99 will not be responsible for any unauthorized access or transactions on your account resulting from your own negligence.

4. Financial Transactions

All financial transactions on 999a99 are conducted in Bangladeshi Taka (BDT / ৳).

4.1 Deposits

Money can be deposited on our platform using the following methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳300.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 1 hour. Account verification may be required at the time of withdrawal and withdrawals must be made through the same method used for the deposit.

4.3 Transaction Verification

For large transactions or unusual activity, 999a99 may request additional identity verification. If you refuse to provide a national ID or other documents, the transaction may be delayed or rejected.

5. Welcome Bonus and Promotions

New members on 999a99 can enjoy an attractive welcome bonus. However, specific terms apply to all bonuses and promotions.

5.1 Welcome Bonus Terms

A 150% bonus up to a maximum of ৳10,000 is offered on the first deposit. The wagering requirement for this bonus is 15 times (deposit + bonus).

5.2 General Bonus Terms

• Each bonus offer must be used within a specified period; once the period expires the bonus is automatically cancelled.
• A user may not claim the welcome bonus more than once.
• Bonus funds cannot be withdrawn directly; they can only be used for gaming.
• 999a99 reserves the right to change or cancel any promotional offer without prior notice.
• If bonus abuse is suspected, the right to investigate the account and cancel the bonus is reserved.

6. Gaming Policy

All games on the 999a99 platform operate on the basis of fair play principles. The following rules apply to all players:

• The outcome of all games is determined by a certified Random Number Generator (RNG).
• If the internet connection is lost during a game, the result will be determined according to the natural conclusion of that game.
• In the event of any error in the gaming software, the bet for that round will be considered void.
• In disputes regarding game rules, the decision of 999a99 will be considered final.
• Players should read the rules of a game thoroughly before placing any bet.

7. Prohibited Activities

The following activities are strictly prohibited on the 999a99 platform and if violated the account will be closed immediately:

• Creating multiple accounts or using another person's account.
• Placing artificial or coordinated bets to obtain bonuses (bonus abuse).
• Placing bets using any computer software, bots or automated methods.
• Attempting to manipulate game outcomes.
• Using the platform for criminal purposes.
• Operating an account under a false identity or in a fraudulent manner.
• Attempting to interfere with the platform's security or software.

999a99 reserves the right to confiscate any winnings obtained through prohibited activities and legal action may be taken if necessary.

8. Intellectual Property

All content, logos, designs, software and trademarks on the 999a99 platform are the exclusive property of 999a99. Using, reproducing, distributing or modifying these materials for any purpose without written permission is prohibited.

Users may use the platform for personal, non-commercial purposes only. Using any content from the platform commercially is punishable by law.

9. Responsible Gaming

999a99 firmly believes in responsible gaming. Gaming should always be viewed as a form of entertainment, not as a source of income.

• Never bet beyond your budget.
• Avoid placing more bets in an attempt to recover money you have lost.
• If you feel that gaming is affecting your daily life, contact us immediately via live chat.
• Detailed guidance is available on our Responsible Gaming page.

999a99 can arrange to temporarily suspend an account, restrict access to certain games or set deposit limits at the user's request.

10. Account Closure and Suspension

10.1 Voluntary Closure

Any member may request to close their account at any time via live chat. Any withdrawable funds in the account may be claimed before closure.

10.2 Closure by 999a99

999a99 reserves the right to suspend or permanently close any account in the following cases:

• In the event of any violation of these terms and conditions.
• In the event of fraud or suspicious activity.
• In the event of providing false information.
• In the event of operating multiple accounts.
• If the user is proven to be a minor.

11. Limitation of Liability

999a99 bears no responsibility for the following:

• Any loss in a game due to loss of internet connection.
• Delays or errors related to third-party payment gateways.
• Any loss to an account resulting from the user's own negligence.
• Temporary interruption to services due to unforeseen technical issues.

Even if 999a99's liability is established for any reason, it will in no case exceed the amount of money involved in that transaction.

12. Changes to Terms

999a99 reserves the right to change, amend or update these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

For significant changes, members will be notified through their account or by email. Continuing to use the platform after changes have been made will be considered acceptance of the new terms.

If you have any questions or complaints regarding the terms, please contact our 24/7 live chat support or email us at [email protected].